Customer Service / Shipping Clerk Dallas

Future Opening: Customer Service / Shipping Clerk

Full Time • Dallas
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Customer Service / Shipping Clerk
Dallas, Texas
 
Seniority Level: Mid-level  
Industry: Construction, Building Materials
Employment Type: Full-time, on premise
Job Functions:  Freight Logistics, Sales Support, Customer Service
 
We are a rapidly growing family-owned business that provides premium temporary surface protection in the US to the construction industry. We are looking for a Customer Service / Shipping Clerk
to work in our Head Office and Distribution Center in Northwest Dallas.
 
**Applicants Only - No Recruiters Please**
 
Duties include, but are not limited to:
·         Locate and negotiate reliable cost-effective freight services for domestic and international shipments.
·         Prepare required shipping documents & book outbound freight
·         Verify product quantities and that pricing matches purchase orders and invoices
·         Always maintain a good flow of communication among co-workers
·         Answering customer inquiries
·         Assisting and supporting outside sales representatives 
·         Order entry, Order processing, and invoicing
·         Providing quotes for new customers and upcoming projects/jobs
·         General office tasks (filing, organizing, etc.)
·         Administrative Support for various departments on an as-needed basis 
 
Requirements:
·         1-2 years Shipping/Logistics experience (FTL, LTL, FCL, LCL, small packages, etc.) a must
·         Understand trucking/shipping terminology
·         Customer Service experience (or equivalent) 
·         Excellent communication, English language comprehension
·         Information recall & Attention to detail are essential
·         Basic understanding of US and North American map/geography a must
·         High School Diploma or Equivalent
·         Positive Attitude 
·         Punctual and reliable, available to work M-F 7:30-4:30 pm, on-premise
·         People oriented, confident on the phone and in person
·         Ability to multi-task and prioritize work appropriately is a must 
·         Bi-lingual (Spanish)
·         Proficient in MS Office, including Excel, Word, Outlook 
·         Ability to pass a criminal background check and drug test
 
Preferred Experience: 
·         Construction, Flooring industry or a distribution background
·         Salesforce / GoldFinch
·         Family-owned and/or small business environment
 
Company offers competitive compensation and benefits package.
Compensation: $20.00 - $23.00 per hour




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