Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Customer Service / Shipping Clerk
Dallas, Texas
Seniority Level: Mid-level
Industry: Construction, Building Materials
Employment Type: Full-time, on premise
Job Functions: Freight Logistics, Sales Support, Customer Service
We are a rapidly growing family-owned business that provides premium temporary surface protection in the US to the construction industry. We are looking for a Customer Service / Shipping Clerk
to work in our Head Office and Distribution Center in Northwest Dallas.
**Applicants Only - No Recruiters Please**
Duties include, but are not limited to:
· Locate and negotiate reliable cost-effective freight services for domestic and international shipments.
· Prepare required shipping documents & book outbound freight
· Verify product quantities and that pricing matches purchase orders and invoices
· Always maintain a good flow of communication among co-workers
· Answering customer inquiries
· Assisting and supporting outside sales representatives
· Order entry, Order processing, and invoicing
· Providing quotes for new customers and upcoming projects/jobs
· General office tasks (filing, organizing, etc.)
· Administrative Support for various departments on an as-needed basis
Requirements:
· 1-2 years Shipping/Logistics experience (FTL, LTL, FCL, LCL, small packages, etc.) a must
· Understand trucking/shipping terminology
· Customer Service experience (or equivalent)
· Excellent communication, English language comprehension
· Information recall & Attention to detail are essential
· Basic understanding of US and North American map/geography a must
· High School Diploma or Equivalent
· Positive Attitude
· Punctual and reliable, available to work M-F 7:30-4:30 pm, on-premise
· People oriented, confident on the phone and in person
· Ability to multi-task and prioritize work appropriately is a must
· Bi-lingual (Spanish)
· Proficient in MS Office, including Excel, Word, Outlook
· Ability to pass a criminal background check and drug test
Preferred Experience:
· Construction, Flooring industry or a distribution background
· Salesforce / GoldFinch
· Family-owned and/or small business environment
Company offers competitive compensation and benefits package.
Compensation: $20.00 - $23.00 per hour
Our History
Where we started
The original Skudo System was developed in Australia to fill the need for a high quality, temporary coating system to protect finished surfaces from damages and stains during construction and remodel.
Brendon Smith (Skudo USA President) first brought this innovative and unique technology to the United States, opening the first Skudo USA office and distribution in Redwood City, California in 2010.
This early Skudo System was recognized by the Construction industry at the 2011 World of Concrete expo as a Most Innovative Product.
While establishing distributor relationships and selling direct to contractors around the US, Smith spent the next year testing, modifying and improving Skudo’s design and application methods.
In 2013, Smith relocated the business to Dallas, Texas. The move greatly expanded Skudo’s manufacturing and distribution capacity and also allowed the distribution center to be more centrally located for efficient order fulfillment.
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